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Shop and trolley roles

Our shop and trolley volunteers play an important part of our service by helping out with the running of our shop and our trolley services which provide snacks and beverages to patients during their visit to the hospital. 

The role of our shop and trolley volunteers

Our shop volunteers help in the running of our hospital shops and offer an excellent level of customer service to visitors of the shop. Tasks a shop volunteer are asked to undertake are:

  • to stock up shelves and price goods as required
  • to help unpack, price and put away stock
  • when necessary, to deal with money, operate the till and give change as required
  • to let the shops organiser know of any requests or orders required
  • to check dates have not run out on food items

Our trolley volunteers provide a friendly and welcoming service to the patients. Tasks a trolley volunteer are asked to undertake are:

  • to push the trolley to and around the wards and sell goods, from the trolley to inpatients on the wards
  • to add up the cost of a few items and give the correct change to patients
  • to follow any written instructions on the wards or patients rooms
  • to seek advice from ward staff if necessary


Our shop and trolley volunteers work on wards across all of our hospital sites. There are currently vacancies at:

For shop volunteers

For trolley volunteers

Task description form

Download the full shop and trolley volunteers task descriptions below.

Apply to volunteer

To apply download the application form and email it to


For more information about the role of shop volunteers email the volunteers team at


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